This Privacy Policy explains how lgo4d collects, uses, stores, and protects the personal data of users who access or register on the lgo4d Platform at https://lgo4d.cam. By using lgo4d, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree, please discontinue use of the Platform.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
lgo4d collects the minimum Personal Data necessary to operate the Platform securely and in compliance with our licensing and anti-money-laundering obligations. The categories of data we collect are detailed in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP / passport) | Account registration, KYC verification, age verification, fraud prevention |
| Contact Data | Email address, phone number (including WhatsApp), residential address | Account communications, support, marketing (with consent), withdrawal verification |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet identifiers (OVO, DANA, GoPay), transaction history | Processing deposits and withdrawals, fraud monitoring, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, time zone, session duration | Platform security, fraud detection, performance optimisation, geographic access controls |
| Usage Data | Pages visited, games played, bets placed, wagering history, bonus usage, login timestamps | Platform personalisation, responsible gaming monitoring, customer support, analytics |
| Communications Data | Live chat transcripts, email correspondence, WhatsApp messages, in-app support messages | Customer support, dispute resolution, regulatory compliance, quality assurance |
| KYC Documents | Scanned or photographed KTP, passport, driving licence, proof of address, selfie verification images | Identity verification, regulatory compliance, withdrawal authorisation |
lgo4d does not collect or process Special Categories of Personal Data (such as health data, biometric data for identification purposes, racial or ethnic origin, religious beliefs, or political opinions) unless expressly required by a regulatory obligation, in which case you will be separately notified.
lgo4d collects your Personal Data through the following channels:
Data you voluntarily provide when registering an Account, completing KYC verification, making a deposit or withdrawal request, contacting customer support via live chat, email, or WhatsApp (+62 811 000 4444), or participating in any lgo4d promotional activity.
Technical Data and Usage Data are collected automatically when you access the Platform, via server logs, session tracking, and first-party cookies. This data is collected whether or not you have a registered Account.
lgo4d may receive Personal Data about you from identity verification providers (for KYC), payment processors (for transaction authentication), fraud prevention databases, and publicly available sources (where permitted by applicable law), solely for the purpose of verifying your identity and protecting the Platform from fraudulent activity.
lgo4d processes your Personal Data on the following legal bases, depending on the specific processing activity:
lgo4d uses your Personal Data for the following purposes:
lgo4d will never sell, rent, or trade your Personal Data to third parties for their own marketing purposes. Data sharing is strictly limited to the scenarios described in Section 6 of this Policy.
lgo4d shares your Personal Data only in the limited circumstances described below. In all cases, data sharing is governed by appropriate contractual safeguards requiring third parties to protect your data to a standard equivalent to this Policy.
lgo4d engages third-party service providers to support platform operations, including KYC verification providers, payment processors (for transactions via BCA, BRI, BNI, Mandiri, and e-wallets), cloud hosting and infrastructure providers, fraud detection and risk management providers, and customer support technology vendors. These providers act as data processors under lgo4d's instruction and are contractually prohibited from using your data for their own independent purposes.
lgo4d may disclose your Personal Data to regulatory authorities, law enforcement agencies, tax authorities, or courts where required to do so by applicable law, court order, or regulatory direction. Where permitted by law, lgo4d will endeavour to notify you before making such a disclosure.
In the event of a merger, acquisition, restructuring, or sale of lgo4d's business or assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to the applicable privacy terms.
lgo4d may share aggregated and fully anonymised statistical data (which cannot identify any individual) with third parties for research, analytics, or marketing purposes. This does not constitute a disclosure of Personal Data.
lgo4d retains your Personal Data for no longer than is necessary for the purposes for which it was collected, subject to any applicable legal or regulatory minimum retention periods. The following general retention periods apply:
Upon expiry of the applicable retention period, your data will be securely deleted or irreversibly anonymised in accordance with lgo4d's data destruction procedures.
lgo4d implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
If lgo4d becomes aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users promptly and report the breach to the relevant regulatory authority in accordance with applicable law.
lgo4d uses cookies and similar tracking technologies to operate the Platform, improve performance, and personalise your experience. The categories of cookies we use are described below:
You may manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from accessing the core features of the lgo4d Platform but may affect personalisation and analytics functionality.
lgo4d operates as an internationally hosted platform. Your Personal Data may be transferred to and processed in countries other than Indonesia, including countries where data protection laws may differ from those applicable in Indonesia.
Where such transfers occur, lgo4d ensures that appropriate safeguards are in place to protect your data, including contractual protections (such as standard contractual clauses) with data processors located in third countries. lgo4d will not transfer your Personal Data to any jurisdiction that does not provide an adequate level of data protection without your informed consent or a legally recognised transfer mechanism.
The lgo4d Platform is intended exclusively for adults aged 21 years and older. lgo4d does not knowingly collect Personal Data from any person under the age of 21. Registration on the Platform by minors is strictly prohibited.
If lgo4d discovers or has reason to believe that a registered Account belongs to a person under the age of 21, the Account will be immediately suspended and permanently closed. Any deposited funds will be returned to the original payment method. Any winnings accumulated by an underage user will be forfeited.
If you believe that a minor has registered on the lgo4d Platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action.
Subject to applicable law and our legitimate operational and regulatory obligations, you have the following rights in relation to your Personal Data held by lgo4d. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days.
Request a copy of the Personal Data lgo4d holds about you, along with information about how it is being used and shared.
Request correction of any inaccurate or incomplete Personal Data we hold about you. You may also update certain information directly via your Account settings.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that lgo4d restrict the processing of your Personal Data in certain circumstances — for example, while a dispute about accuracy is being resolved.
Request a copy of the Personal Data you have provided to lgo4d in a structured, commonly used, machine-readable format.
Object to processing based on legitimate interests — including profiling for personalisation — where your individual circumstances outweigh lgo4d's interests.
lgo4d will not charge a fee for processing rights requests in normal circumstances. We may require identity verification before actioning a request to protect against fraudulent access. In complex cases, the response period may be extended by up to 60 days with prior notice.
With your consent, lgo4d may send you promotional communications by email, SMS, WhatsApp, or in-platform notification about new products, seasonal offers (including Idul Fitri bonuses, Ramadhan promotions, Indonesian Independence Day (17 August) specials), tournaments, and other lgo4d marketing initiatives.
You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent will not affect transactional communications (such as account security alerts or withdrawal confirmations), which lgo4d is required to send for operational reasons.
The lgo4d Platform may reference or integrate with third-party services (such as payment gateway interfaces operated by BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay). When you interact with a third-party payment interface, the relevant third party's own privacy policy governs the processing of your data within their system. lgo4d is not responsible for the privacy practices of third-party providers and encourages you to review their policies before submitting personal or financial information to them.
lgo4d reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform operations. Where changes are material, lgo4d will provide at least 14 days' advance notice via a prominent notice on the Platform and, where practicable, by email to your registered address.
The "Last Reviewed" date at the top of this Policy indicates when it was most recently updated. Your continued use of the lgo4d Platform after the effective date of any revision constitutes your acknowledgement of and agreement to the updated Policy. If you do not accept the revised Policy, you must close your Account and discontinue use of the Platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data by lgo4d, please contact us through the channels below. All contact details are displayed as plain text — they are not clickable links.
[email protected]
Subject: "Privacy Request"
Response within 30 days of receipt.
Available 24/7 through the lgo4d Platform. For general privacy questions, response within 2 minutes.
+62 811 000 4444
Available 07:00 – 23:00 WIB daily for account-related queries.
If you are not satisfied with our response to a privacy request, you have the right to lodge a complaint with the data protection authority in your jurisdiction. Indonesian residents may contact the relevant authority under applicable Indonesian data protection legislation.
Six core promises lgo4d makes to every user about how their personal data is handled.
lgo4d does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes — full stop.
Every data exchange between your device and lgo4d servers is encrypted with 256-bit SSL. Sensitive data at rest is encrypted by default.
We collect only the data required to operate the platform safely and legally. No unnecessary profiling, no excessive data harvesting.
Access, correct, export, or request deletion of your data at any time by contacting [email protected]. We respond within 30 days.
lgo4d retains data only as long as legally required. Standard account data is deleted or anonymised 5 years after closure.
Any material change to this Privacy Policy is communicated at least 14 days in advance, by both on-site notice and email where practicable.
Our FAQ covers common questions about accounts and security. For specific data requests, reach us directly at [email protected] or review our full Terms & Conditions.